Who we are

Our website address is: https://oreta-adventures.com

What personal data we collect and why we collect it

At the time of Booking

None of the banking information we obtain from you. All information entered when making your booking is 100% protected by your bank and your card company. The information you enter when you create a PayPal account is between you, your bank and PayPal Inc. We have no access to your bank information at all, and we love that because no one would love to be monitored by the third party when making a purchase.

The form at our checkout page helps us to capture your names, trip you chose and dates for proper records keeping only. Payments form is taken care of by PayPal Inc.

Booking Conditions

An amount of US$ 300 of the total tour(s) purchased is required at the time of check out from our website. For last-minute reservations, conditions will change.

Cancellations

20% of the tour cost will be deducted from the payment you made to cover transactional costs and initial office expenses if you will cancel your trip. There are no refunds for unused portions of the program, and refunds will not be made to clients who do not complete the tour for any reason, whatsoever amendments made to the itinerary once paid for, may result in additional costs.

Alterations of tours

The right is reserved to change any arrangements should condition so necessitate. If your expedition must be canceled by Oreta Adventures Safari LTD due to circumstances outside of your control (e.g. natural disasters, weather, etc.), we will work with you to reschedule at no extra cost. If rescheduling is not possible, you will be reimbursed the total amount of your purchase less 20% of trip cost.

Insurance

It must be clearly understood that these are adventure safaris and there are certain dangers and risks which are inevitable. Whilst every care is taken for the safety and comfort of our clients, the company accepts no liability for all or any of the following:

Ø  Damage or loss of property of any client howsoever caused.

Ø  Sickness, infection, injury or death of the clients, howsoever caused.

Ø  Change of itinerary due to road and weather conditions.

Ø  Damages, directly or indirectly, arising out of delays in departure or arrival including delays occasioned by the missing of road, rail, ship or aircraft connections.

Ø  War and other likely calamities which may occur while on the safari.

All of the above and other unexpected situations can arise before or during any type of vacation. Such an event might cause you to cut short your vacation or cause your trip to be canceled altogether. Unfortunately, because of the costs incurred by the tour operator, any cancellation after booking incurs financial penalties, up to and including loss of the entire package price. That is why we strongly recommend a Travel Protection Plan offered by Insurance Agency Inc. For one low per-person price, you can buy peace of mind and keep your vacation worry-free. Ask your travel counsel about it at the time of booking.

Oreta Adventures Safari LTD reserves the following rights:

Ø  To alter the route in the itinerary should condition necessitate for the good of the client.

Ø  To replace a faulty vehicle and compensate hours lost, by extra safari hours or days.

 Payments

 Only cash US Dollars are accepted when you are buying from our site. Otherwise, we encourage our clients to travel with their international cards (VISA, MasterCard, etc) and draw cash when they are in Tanzania and remember to contact your home bank and talk to them that you are traveling to Africa/ Tanzania to avoid unnecessary fund transactions while you are in the country. Many banks restrict funds transaction based on geographical location and amount too. Many banks in Moshi town accept international cards. 

Liability:

The company and its agents act only as agent or agents in all matters relating to tours. The liability carried in its own is governed by the respective laws of the country and all claims.  It is strongly advised that you take out fully comprehensive insurance including death, medical expenses, injury, delays, loss, and damage of property. Oreta Adventures Safari LTD will not be held responsible for any such claims.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements